Customer Service

How Can We Help You?

We use a merchant service and or Stripe for purchases made on our eCommerce site. All payments are due at the time of purchase and before any shipment is processed.
For those customers who have applied for an account
with us, i.e., 10- or 15-days net payments must be in our office within that
time, there is a 3 days’ grace period but we do expect to receive the payment
before the end of the term.
All new term accounts must have a credit card on file
for security porpoises.
Any payments not received are subject to a finance
charge. (Rate is 18% per YEAR or min US$25.00 per month until PAID in full). We
thank you for your business and your understanding. Returned checks, a service
fee of $45.00 is assessed in addition to bank fees plus the $25.00 late charge.

  1. All shipments are made F.O.B. seller’s shipping point unless otherwise specified. Seller selects the carrier.
  2. Title to products and risk of loss are passed to Buyer upon delivery of the products by Seller to carrier or delivery service.
  3. Buyer assumes all risk of loss in shipping and all liability for loss or damages, whether direct, indirect, and consequential or otherwise, due to delays once the products have been delivered to the carrier.
  4. Buyer agrees to purchase any and all insurance it deems necessary to indemnify it against any loss in shipping.
  5. Note: Carriers such as FedEx or UPS coverage for loss or damages is up to $100.00 USD for all Domestic shipping if no added “Declared Value”, (additional fee apply, please contact us if you like to add it). For international buyers, coverage is automatic as per declared value.
  6. All online orders have an automatic “order notification” via eMail (if you don’t see it in your inbox, please check your Spam/junk Folder)
  7. For Over Live Phone call orders we can send you an eMail as well or you can request a Text, please ask for it.
  1. RETURNS: No returns will be accepted without PRIOR AUTHORIZATION. All requests for returns must have the following: original invoice. REASON FOR RETURN and PREPAID FREIGHT if not brought to store in person. Merchandise will be inspected and if manufacturing is defective full credit minus 20% will be returned.
  2. NO REFUNDS ARE GIVEN ON ELECTRIC AND OR ELECTRONIC PARTS/EQUIPMENT, ENGINES, GEAR BOXES, MANUAL OR AUTOMATIC Gearboxes, TIRES OR ANY  WEARABLE TYPE OF PARTS,  HYDRAULIC PUMPS and SPECIAL ORDER PARTS.
  3. Note: Shipping charges cannot be returned as per carrier do not cover for costs.
  4. **REFUSED SHIPMENTS
  5. A 25% restocking fee and FREIGHT charge
    will be assessed to all refused shipments.
  6. Note we cannot refund any
    shipping charges forward or backwards. 

Coming Soon